VANCOUVER, British Columbia–(BUSINESS WIRE)–iQmetrix groups up with Sensible Entry’ location-aware worker coaching system and Savi’s retail video analytics platform
iQmetrix, supplier of North America’s main telecom retail administration software program, has welcomed two expertise innovators to its in depth companion ecosystem. iQmetrix shoppers can now leverage the Sensible Entry cellular efficiency assist platform, in addition to Savi’s retail video analytics platform.
The Sensible Entry answer permits speedy creation and supply of job-specific coaching and product content material to frontline employees. It permits telecom retailers to coach retailer associates rapidly, successfully, and at scale. Chunk-sized content material is delivered to workers’ cellular gadgets by way of QR codes and near-field communication (NFC) expertise embedded all through the shop and again workplace. This expertise delivers on-the-spot coaching that’s tailor-made to an affiliate’s work scenario and will be consumed in seconds. Sensible Entry accelerates associates’ journey to productiveness, serving to retailers adapt operations rapidly to allow them to compete on the tempo of recent retail.
“Telecom retail employees are vital to delivering a seamless buyer expertise. The Sensible Entry cellular efficiency assist platform permits constant, high-quality service from the frontline with coaching that’s 40 instances sooner than conventional studying programs,” mentioned Tim Regnier, CEO of Sensible Entry. “Our location-aware expertise is a strong addition to iQmetrix’s companion community and helps telecom retail operations to be extra agile, environment friendly, and productive.”
Quick-growing startup Savi is the second companion iQmetrix has just lately joined forces with. This video analytics platform presents time-saving perception right into a retailer’s retail operations and the way to enhance income and reduce losses.
With Savi’s system, cloud-based video information is aggregated and visualized in real-time reporting dashboards. These dashboards floor anomalies and developments, pointing administration in the direction of effectivity beneficial properties or loss prevention. Whether or not taking a look at site visitors flows or analyzing worker habits, retailer operators can reply questions in a matter of minutes that beforehand would have taken hours. Typical outcomes are a 10-20% enchancment in profitability and incalculable time financial savings, based on Savi.
Brock Weeks, CEO of Savi, mentioned, “As retail continues to evolve, we’re enthusiastic about partnering with iQmetrix to empower retailers and their groups to reply questions rapidly. This allows them to know which behaviors and instruments are driving elevated gross sales and customer support scores and that are inflicting loss, serving to them develop and thrive into the long run.”
The iQmetrix companion ecosystem is continually increasing, serving to its shoppers’ companies develop in efficiencies and income. Joanne Helm, Vice President of Accomplice Administration at iQmetrix, added: “We launched our companion ecosystem to allow our clients to work seamlessly with distributors that complement our software program. Including providers like a cellular efficiency assist platform and a video analytics platform is essential to offering shoppers with instruments to extend effectivity and buyer satisfaction.”
iQmetrix’s clever retail administration software program is designed to energy the telecom trade. Our software program is constructed round enabling telecom retailers to ship a buy-anywhere technique by way of multi-channel stock administration and digital retail options; make data-driven choices utilizing highly effective reporting; and unify storefronts and digital channels for a constant buyer expertise. For 20 years, we’ve been captivated with serving to the main manufacturers in telecom to develop by offering software program, providers, and experience that allows them to adapt and thrive. Go to www.iQmetrix.com.
About Sensible Entry
Sensible Entry’ location-aware cellular assist platform equips retailers to coach and reskill frontline employees sooner. With coaching embedded on the shop and warehouse ground, we speed up velocity to competency for frontline employees, decreasing onboarding time and equipping retailers to reskill employees quickly as operations shift. Retail leaders can create and distribute studying content material to the frontline in days, and measure studying effectiveness with real-time analytics. Be taught extra at www.smartaccess.io.
Savi’s software program platform is constructed to supply the hospitality and retail trade extra perception with much less ache. Our cloud-based platform does this by answering operators’ questions round what’s driving leads to their bodily areas by making use of AI to video surveillance to collect buyer site visitors and repair developments, mixed with transaction and labor information. This enables operators to rapidly know not solely the outcomes they’re reaching, but in addition the behaviors driving these outcomes. Be taught extra at getsavi.com.