WAYNE, Pa., April 13, 2021 /PRNewswire/ — Evolve IP®, a number one worldwide service supplier of Work Anyplace™ options, right this moment introduced that Paradigm Know-how Group, an IT providers distributor, has joined its accomplice program. Based mostly out of Chicago, IL, Paradigm has experience in managed providers/ managed IT, voice and information options, and cloud. The agency works with clients internationally throughout each vertical, with giant practices in healthcare, monetary, and GovEd markets.
As a part of the Evolve IP accomplice program Paradigm Know-how Group will carry the next enterprise-grade options to market:
- Microsoft Teams Direct Routing integrated with Cisco VoIP – Evolve IP’s native integration of the world’s #1 collaboration and communications providers permits workers to work wherever, on each related system with out 3rd celebration bots, browser extensions, or further software program. Moreover, it delivers market-leading options like enterprise SMS, name recording with AI speech recognition and sentiment, entry through digital workspaces and enterprise options like contact heart, receptionist shoppers, multi-level hunt teams and extra.
- Digital Workspaces – Evolve IP’s digital workspaces allow organizations to assist hybrid workforces with built-in single-sign-on and multifactor authentication, virtual desktop / desktop-as-a-service, and hosted Home windows purposes. Famous by each Gartner and Frost & Sullivan, Evolve IP’s award-winning answer guarantee workers can entry all of their information and purposes on nearly any system, wherever, at any time.
- Omnichannel Contact Center – Evolve IP’s contact heart software program ensures brokers can ship a terrific buyer expertise and construct lasting relationships. The answer contains the entire options wanted to construct a world-class contact heart and prices 30-40% lower than different options. Famous within the final 4 Gartner CCaaS magic quadrants, Evolve IP’s answer could be built-in with Microsoft Groups and digital workspaces making certain brokers should not solely related to clients, they continue to be engaged with the remainder of the enterprise.
- Unified Communications – Evolve IP’s UCaaS service from Cisco delivers award-winning collaboration (video, chat, conferencing and extra), and crystal-clear voice providers that combine with the purposes companies are already deploying, on any related system. With a confirmed historical past of 99.999% uptime, the answer supplies enterprises with enterprise continuity irrespective of the place workers are working or what is going on inside or exterior their workplaces.
“Paradigm prides itself on delivering superior consumer service and actually understanding their shoppers’ enterprise challenges. With that shared mindset, they’re an ideal match for Evolve IP,” mentioned Tim Allen, Government Vice President of Enterprise Improvement of Evolve IP. “Our options are in excessive demand as organizations transition from ‘do business from home’ to ‘work from wherever’ and we’re excited to speak with Paradigm’s shoppers as they undertake new methods of working their enterprise.”
“Our shoppers are actively taking a look at how they service workers wherever they’re working – not simply their workplaces and cubicles,” mentioned Mike Hochberg Co-Founder & Managing Companion of Paradigm. “By including Evolve IP’s built-in options to the Paradigm portfolio now we have a terrific new possibility to supply our shoppers with work-from-home, hybrid work, and in-office collaboration, communications, digital workspace, and make contact with heart applied sciences.”
Why Purchasers Select Evolve IP
Evolve IP permits workers to Work Anyplace™ productively and securely. Our enterprise options seamlessly combine collaboration & communications, digital workspaces and make contact with heart – all delivered from a browser on any related system. Evolve IP’s applied sciences free IT to concentrate on enterprise innovation, not techniques and infrastructure, and allow their workers to contribute much more to the enterprise — irrespective of the place or when they’re working. Companies that select Evolve IP have chosen a real expertise accomplice. An organization that turns into an knowledgeable extension of their IT workforce, a company that listens to their must tailor options only for their enterprise, and is responsive and engaged in each interplay.
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SOURCE Evolve IP